 | CLO Governance |  |
| On behalf of the Insurance Commissioner, the CLO acts to rehabilitate and/or liquidate, under Court supervision, troubled insurance enterprises. The CLO operates as a fiduciary for the benefit of claimants, handling the property of the failed enterprises in a prudent, cost-effective, fair, timely, and expeditious manner. |
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| "Make the CLO work better and be a better place to work" |
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As we live our mission, we will:
- Stay focused on results, and drive our mission and vision through our entire organization.
- Provide for a free flow of information throughout the organization.
- Understand, respect and keep our customers, internal and external, informed.
- Maintain effective and well-documenred internal control policies and practices.
- Use measurement instruments to fulfill our responsibilities to measure our results.
- Provide an environment where people are challenged to grow.
- Honor failure by learning from our mistakes.
- Create the best possible solutions.
- Proactively plan and re-evaluate to constantly improve our systems and procedures.
- Risk relationships to better the company.
- Listen, question, and understand those issues that impact our business.
Never forget our fiduciary responsibility is to be prudent, cost-effective and to maximize distributions to stakeholders.
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- We require all organizational action to comply with federal, state, and local laws.
- We always evaluate the risk/reward of opportunities and threats and do the right thing.
- As we lead ourselves to our vision, we will honor actions that display courage, teamwork, discretion, creativity, openness, and continued learning.
- We will not tolerate dishonesty, insubordination, or abuse of any kind.
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Recognizing we must change to reach our vision, we charter each member of our organization to:
- Evaluate themselves and commit to personal and professional growth;
- Acknowledge mistakes, own their fears, learn and move on;
- Set measurable goals, share and attain them;
- Accept criticism as an opportunity to grow;
- Aggressively seek information and resources needed for success;
- Decipher information clearly, concisely, timely, and confirm understanding;
- Share feelings in an appropriate manner;
- Insure that all who need to know receive the information;
- Always nurture and empower each other to be successful;
- Use intuition as a tool; and
- Never assume.
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